Data Recovery

GET IN TOUCH

Schedule a Collection

With our Data Recovery service you can rest easy knowing highly skilled engineers are working to recover your irreplaceable data. From deleted files, faulty tech, and damaged components we can recover your lost data. We can recover your data from a whole host of devices.

Prices

Data Recovery Basic £60.00
Data Recovery Standard £150.00
Data Recovery Advanced £280.00
Data Recovery Advanced plus £380.00
Data Recovery Advanced plus HC £480.00
Local CollectionFree
Away Collection£15.00
Disconnection/Reconnection£10.00
Tamper Fee*£60.00
1TB External Hard Drive£50
2TB External Hard Drive£70
4TB External Hard Drive£100
4TB+ External Hard DrivePOA

Payment for the Data Recovery Standard and all Data Recovery Advanced services must be paid in full before we can begin this service.

An external storage device is required to recover your data and is not included in the price of our Data Recovery services. You are welcome to supply your own storage media (preferably new) or we can supply you with one for an additional fee. It must also be the same size as the one we are recovering from or larger.

*Tamper Fee: If it is detected that a Hard Drive has been tampered with you will be liable for this charge. If the HDD lid has previously been removed and or excessive damaged caused by previous recovery attempt is found this will be classed as a tampered device. The device will be quarantined at this point awaiting payment. The reason for this fee is that previous physical recovery attempts significantly reduce the chance of recovery, and increase engineering time, and our risk on donor parts.

What Devices Do We Cover?
  • Laptops
  • Desktop PCs
  • Macs
  • Tablets / iPads
  • Smart Phones (Android and iPhone)
  • SD Cards / Micro SD / Memory Cards
  • USB Memory Sticks
  • Internal and External Hard Drives
  • Internal and External SSDs
  • CDs and DVDs
Where Can We Collect?

Local – Worthing, West Worthing, East Worthing, Durrington, Goring-By-Sea, Broadwater, Offington, High Salvington, Findon, Clapham, Lancing, Angmering, East Preston, and Rustington.

Away – Littlehampton, Ford, Wick, Arundel, Shoreham-By-Sea, Southwick, Steyning, Washington, and Storrington.

Please contact us and we will advice you if we can make arrangements to collect from you.

What To Expect?
  • We Will Contact On The Morning and Before Arrival
  • We Will Introduce Ourselves To You
  • We Will Assess Your Device and Level of Service Required
  • We Will Provide Expert Advice
  • We Will Answer Any Questions
  • We Will Ask You To Sign Documentation
  • We Will Disconnect and Reconnect Your Device*
  • We Will Securely Package Your Device
  • We Will Regularly Update You of The Recovery Status
  • We Will Return Your Device
What If It Can’t Be Recovered?

If we are unable to recover any data you will not be charged. For our Standard and Advanced recovery services you will also be supplied documentation as to the reason we were unable to recover the data. The disconnection and reconnection service and collection service fees are non-refundable.

How Long Will It Take?

This, unfortunately, we cannot estimate. Data Recovery is a meticulous process and small mistakes can lead to major consequences. We will always keep you informed with any status changes to the recovery.

Our Responsibility

We will do all we can to recover and restore your data, however, your data is solely your responsibility and we will not be held responsible for any data loss. You must back-up any data you can before leaving your device in our care. We can always replace a device, but not your data.